On the Importance of Trust

On the Importance of Trust

We at Total Shield Protection know how uneasy many people feel when allowing service providers into their home or business place. While we always let our customers know that our technicians are trained, bonded and insured professionals, we still have to face the fact that building trust is a process, not a given. After all, it’s only natural to have questions when inviting a stranger onto your property. What if they break something? What if they steal something? Can I trust them around my kids, my pets, my valuables? What if they get hurt on the job, will I be liable?

So, Who Does Total Shield Employ?Total Shield Vehicle Magnet

Total Shield technicians undergo background checks, are fully-insured, and carry photo IDs. This helps let our customers know that they are allowing a professional onto their property—one they can trust to not only do a great job, but to also be mindful and respectful as well. Total Shield’s goal is to leave your property a happier, cleaner, and safer place than it was when we arrived.

Still, we encourage all of our customers to do their research before hiring a service provider to perform even the smallest of jobs. It’s necessary to know certain things about the people you’re hiring to do work inside or outside your property: Have they undergone a background check? Are they bonded and insured? And of course, how is their reputation when it comes to the service they provide? We all love receiving services for the best price, but it’s important to take all of these factors into account when selecting a service provider. Sites such as Thumbtack or HomeAdvisor are a great place to start, as they let you read reviews about real experiences from other people in your community.

Let Us Know What You Look For…

So tell us, what do you look for when hiring people to work in or around your home, community, or business? What does it take for a stranger—a professional though he or she may be—to really earn your trust?

This is an industry where companies rise or fall based on reputation, referrals, and word-of-mouth, and we’re constantly striving to improve. Building trust is a process, and we want to be there every step of the way whether you have a small window washing or pressure cleaning project, want to seal your pavers, or even wish to apply window film to your entire home or business.

Total Shield takes pride in being the number one rated service provider in Southwest Florida and having hundreds of verified reviews.

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